FAQS

(407) 984-7579

INSTALLATION FAQS

Each tile project is unique and will depend on a few different things: the product being used, the space where the product is being installed, and how much time was spent on prep & layout. Speak with a representative or our Customer Service team at (407) 984-7975 if you have any additional questions.
It is recommended to order 10%-15% extra product based upon pattern layout to accommodate for cuts and repairs. Availability and style of tiles are always changing so having an extra box or two on hand is highly recommended.
The more complex your pattern becomes, the greater percentage of overage should be considered. We recommend consulting with your tile vendor/supplier representative or with one of our professional installers to determine the accurate amount of material needed for your project.

There are multiple considerations when determining your grout joint. These include, but are not limited to:

  • Appearance
  • Maintenance
  • Traffic
  • Finish/Edges
  • Material

For more detailed information and recommendations about thinset & grout coverage see chart below.

THINSET & GROUT COVERAGE INFO

Thinset Coverage

 FLOOR APPLICATION

WALL APPLICATION

TROWEL SIZE
(based on largest dimension)

COVERAGE
(based on 50lbs bag)

 Mesh Mosaics Mesh Mosaics 3/16 inch V-Notch 90 – 100 Sq Ft
 4 inch – 12 inch Tile  4 inch – 12 inch Tile 1/4 inch Square 75 – 85 Sq Ft
 12 inch – 16 inch Tile  12 inch – 16 inch Tile 3/8 inch Square 60 – 70 Sq Ft
 16 inch or larger 16 inch or larger 1/2 inch Square or V-Notch 40 – 50 Sq Ft
 Tile thicker than 3/8 inch Tile thicker than 3/8 inch 1/2 inch Square or V-Notch 40 –  50 Sq Ft
 Ungauged Tile ** Ungauged Tile ** 1/2 inch Square or V-Notch 40 – 50 Sq Ft
 Cement Board Installation  1/4 inch Square 75 – 85 Sq Ft

Sanded

 TILE SIZERECOMMENDED SPACINGSq Ft COVERAGE
(based on 25lbs sanded)
 Ceramic Mosaic 1/8 inch 40 – 75 Sq Ft
 Glass/Stone Mosaic 1/8 inch 30 – 50 Sq Ft
 Pebbles varies by sheet 20 – 35 Sq Ft
 3 x 6 inch 1/8 inch 105 – 115 Sq Ft
 4 inch 1/8 inch 105 – 115 Sq Ft
 8 inch 3/16 inch 95 – 105 Sq Ft
 12 inch 3/16 inch 115 – 125 Sq Ft
 18 inch 3/16 inch 140 – 150 Sq Ft
 12 x 24 inch 3/16 inch 130 – 140 Sq Ft
 24 inch 3/16 inch 190 – 200 Sq Ft

Unsanded

3 x 61/16 inch40 – 50 Sq Ft
 4 x 16 inch 1/16 inch 60 – 70 Sq Ft
 8 x 20 inch 1/16 inch 90 – 100 Sq Ft
 10 x 13 inch 1/16 inch 80 – 90 Sq Ft
 12 x 18 inch 1/16 inch 120 – 130 Sq Ft

The difference between sanded and unsanded grout is silica sand. The sand acts as a filler and adds strength for application in grout joints larger than 1/8 inch. Unsanded grout is for grout joints 1/8 or smaller. The width of your grout joint will determine what grout should be used. Both sanded and unsanded will work in 1/8 grout joints. Suggested grout and finish may be contingent upon material type, such as polished marble, travertine and glass.

Grout is as much a personal option as selecting your tile. We can make suggestions based on what’s commonly used but we strongly suggest that you select the color that is right for you and your design objective. For more advice about your specific project consult your vendor/supplier.
Many variables can affect the time needed for thinset, mastic and floor mix to properly cure. We recommend waiting 24 hours before allowing traffic on any recently installed tile.
Each demolition project is unique. Check with your local city codes before attempting to remove any old surfaces. Additional safety precautions may need to be considered depending on the material. Eye protection and other safety equipment is always advised.
Mozzeli Tiles & Stones recommends ordering 10-15% extra product in the event that you experience any breakage or need cut pieces during your installation.
Feel free to contact us at (407) 984-7975 or email us info@mozzelitiles.com

MAINTENANCE & CARE FAQS

Mozzeli Tiles & Stones recommends using a non-acidic, anti-bacterial cleaner for man-made materials like ceramic and porcelain as well as natural stone materials. Grout and Tile Neutral Cleaner and/or Anti-Bacterial Cleaner are safe options for everyday use for both categories of tile. Should your natural stone require deep cleaning or special attention, we advise contacting your vendor/supplier representative for more information, as some stones are sensitive to certain cleaning agents.
Best practice is to contact your tile installer. For unexpected situations such as this, we always consider saving at least one box of tile depending on the size of your project; this is because tile dye lots change and may not be available if you need a replacement. Always use proper safety equipment including eye protection. We suggest removing all grout around the damaged tile before removing it. Using a hammer, strike the tile in the middle, fracturing into small pieces. Utilizing a power scraper, strike tile from the sides. Be careful not to damage any tile surround the damaged piece.
Yes, we highly recommend sealing your grout. Unsealed grout is more vulnerable to stains and will most likely need to be replaced overtime. Be careful not to clean your grout with harsh acidic cleaners to avoid stripping the sealer on the grout.
The first step to protecting your investment is to seal the stone with the right sealer. Once this has been done, remember to use a PH balanced cleaner, such as Grout and Tile Neutral Cleaner and/or Anti-bacterial cleaner. Never clean with any type of acidic cleaner as this could strip the sealer over time. Acid can also etch polished natural stone. We also suggest using these neutral products to maintain the grout joints on any ceramic, porcelain, or glass tiles.
When properly maintained, the sealer should have a lifespan similar to what is stated on the label, however, this will vary depending on the traffic and use of the space where the tile is installed. The easiest way to determine if your stone or grout needs to be re-sealed is to lightly spray it with water. If the water beads on the surface, the stone and/or grout is still in good condition. If the water is absorbed, sealer should be reapplied properly.
Sealing and/or enhancing your product will determine its appearance after it’s been sealed. Enhancers will “enhance” the appearance of the material, giving it a “wet look” in addition to sealing it. To test out the enhanced look before making it permanent, take a damp cloth or lightly mist your stone and blot/buff dry to remove the shine. If the enhanced look is something you prefer is not recommended to apply to grout joints.
Grout, like stone, is a porous material. Maintaining a sealed product is important to keep your product looking new for a longer period of time. Neutral pH cleaners are non-acidic and are important because acid could potentially etch polished stone and/or strip sealers. Consult with your vendor/supplier representative to determine the best product for your application since some tile products may be acid/chemical-sensitive.
There are a few methods for removing grout haze depending on when the grout was applied.